a.mak clients
I’ve never viewed a customer engagement as just a one-time training session; instead, most of the customers I work with maintain an ongoing, long-term relationship with me. When I visit a new customer’s workplace, that’s just the beginning of building a strong partnership. In fact, I’m still actively in contact with several businesses I first worked with five to six years ago. A few of these customers have kindly agreed to be featured on our website – they are all fantastic partners, so be sure to check them out!
Security
Building
Electrical
Plumbing
Retail
“We run an appliance retail and service store in Adelaide and used AMAK Consulting to setup and deploy our SimPro software suite.
We are a unique business in that we are a retail store, service centre (in-home and workshop), manufacturer warranty agent, spare part stockist and utilise a functioning warehouse.
On the retail side of the business we sell appliances wholesale, on consignment and via a pro-forma scenario (customer buys direct from manufacturer).
We invoice prior to delivering/installing a machine and receive payment before and/or after attending a job .
We offer our customers a 2 hour window of arrival time when booking in a job, meaning we can’t schedule jobs like most business do.
Our workflows are many and varied.
We spoke to many software vendors and consultants and none of them understood our business.
Adam was able to cut through our workflows and interpret what we needed.
He was able to understand what we were trying to achieve and deliver a solution we didn‘t think was possible.
We have been able to streamline our operation and we’re now restructuring to utilise the resources we now have available to us.
Adam has gone out of his way to make sure the system is working for us and follows up to make sure we are utilising the system to its fullest potential.
Anyone who is looking to take the next step and grow their business, or streamline to free up resources/time should speak with Adam”